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WARRANTY POLICY

WARRANTY POLICY

What is the warranty cover?
Your purchase of this scooter includes a 12-month warranty against original defects in material and workmanship from the date of receipt, 6-month warranty against battery. Please retain your proof of purchase for reference when making enquires on this warranty.

The warranty covers use during light rain and riding through puddles on the ground, but not soaking in water or exposure to strong rain for prolonged periods of time. Use in these conditions will invalidate the warranty.

What does the warranty exclude?
Consumables are not included in the warranty, if it is not man-made damage, we can provide accessories for free within 12 months. These are outlined below:

Inner tubes
Tyres
Rubber foot rest
Handlebar grips
Brake cables
Brake pads
Paint
Rubber bungs

You cannot use your warranty if:
The requested work is to repair consumable items which are not covered by warranty.
The part which is submitted for repair or maintenance demonstrates signs of misuse or handling that is contrary to the instructions set out in the manual, included but not limited to inappropriate use or incorrect maintenance and storage or signs of crash damage may invalidate a warranty claim.
The submitted repair work is needed due to the scooter having been involved in an accident or reckless/intentional damage.
The requested work is to repair normal wear and tear, surface or cosmetic damage.

How do I make a claim?
To make a claim please contact us at Domiliscooter by [email protected]